The computer will start the setup process and start installing software needed

The computer will restart during this process, just let it do its thing

 

You will then get to the screen that will allow you to “Continue Anyways,” go ahead a click to proceed

From here you will want to sign in with the email address and password provided

  

 

You will need to set up a 6-digit pin when prompted which requires Multi Factor Authentication (MFA) This will require you to enter your cell phone in to receive a text to verify that you are you. You will get this text from day to day just to be sure that it is you signing in and that your account hasn’t been compromised. The pin you will use to sign into the computer, but your password will still be needed for all other programs. 

 

 

You are now signed in and your desktop should look similar to this 

 

 

From here we are going to open Google Chrome and get signed into the SharePoint Hub. 

Navigate to priorityus.sharepoint.com and get logged in with the same email address and password provided  

 

 

From here, you will want to click on your respective Dashboard. You will need to request access before the dashboard will open up for you.  

If you are a Texas employee click the “Priority Settlement Group of Texas Team Dashboard,” all others will click on the “Priority Title & Escrow of National Team Dashboard” and save it as a bookmark. 

 Make sure you also click on and bookmark the “Priority IT Support Help Desk” **Please use the new Help Desk below**

*New Help Desk*

https://prioritytitleus.happyfox.com/home/

or email [email protected]

 

 

Next, we are going to minimize chrome and open SoftPro Select from the desktop  

The first window we get we will be putting in the server that we will be connecting to Be sure to check the box in the bottom left to set this as the default server. 

https://select.prioritytitleus.com

 

 

SoftPro is the only log in that will have a different format for the username rather than using your email, you are going to use prioritytitleus\firstname.lastname. Make sure that you check Remember my credentials in both pop ups. You can minimize SoftPro (SP) when you are in. 

 

If you are asked for the default Profile, Texas go with PSG/TX everyone else got with PTE 

 

Outlook will need to be opened from the Start menu (Windows Icon) in the bottom left of the screen. Click the start menu and start typing “Outlook” and then hit enter. Click any windows

that pop up to proceed. If it doesn’t look like this it is wrong.  

his Icon is the wrong mail and will not work for what you need it for. Please unpin this from the start menu.  

 

Once Outlook opens, navigate to the calendar tab and click “Add Calendar” at the top followed by “Open Shared Calendar.” Type “priority” in the box that pops up and click ok.  

 

Texas Employees click “Priority Texas” and hit okay, all others click “Priority National” and click okay. From here you can minimize Outlook. 

 

 

 

Microsoft Teams should have opened automatically with logging into Windows, If it hasn’t please open Microsoft Teams and log in with your provided email and password.  

 

Once you have everything open, the last thing that I like to do is pin everything to the taskbar. You can do that by right-clicking on the program's icon in the taskbar and then left clicking on “Pin to taskbar.” Do this for all open programs.

 

From here you should be all set to start. Please submit a ticket to the help desk should you have any issues. 

https://prioritytitleus.happyfox.com/home/ or email

[email protected]